FAQ

Q: How do I get a Marble Spinner Mug?

A: Sign up to our mailing list for shop drop announcements. We release ~30-50 mugs every-other month or so. The mugs sell very quickly, so it is important to act fast when they become available.

 

Q: How can I get early access and exclusive deals? 

A: Join our Skool community, The Mugtown Collective! We offer access to shop updates 20 minutes early, a $20 off coupon per drop, & a chance to WIN A MARBLE SPINNER MUG every month! Just want one-time early access? Contact us if you are interested in purchasing one-time advanced access to any upcoming releases for $50.  

 

Q: Why do you password protect your shop before your sales?

A: We place our shop behind password protection on the morning of each sale in order to prepare our listings. We then give our Mugtown community members and VIP customers the password for early access before the shop opens to the public at the time of the announced sale.

Q: I signed up for your emails. Why haven’t I gotten any?

A: Check your spam/junk folder. Some email servers are more likely to filter than others. You should get a welcome email soon after you sign up.

Q: Can I pre-order or custom order Marble Spinner Mugs?

A: We are not currently taking orders. The best way to get a mug is to sign up to our mailing list for shop updates and be vigilant. If you want to ensure getting a Marble Spinner Mug, join The Mugtown Collective for early access to shop updates, or Contact us if you are interested in purchasing one-time advanced access to any upcoming releases.

Q: What countries do you sell/ship to?

A: Our market includes USA, Australia, Canada, Denmark, Estonia, Finland, France, Germany, Hong Kong SAR, India, Ireland, Italy, Mexico, New Zealand, Poland, Saudi Arabia, Spain, Sweden, Singapore, Switzerland, and United Kingdom. If you are interested in making a purchase but do not see your country on this list, please contact us and we will do our best to add it for future sales. Shipping rates will be calculated and displayed at checkout based on the destination country, shipping address, and order weight. Please review our shipping policy for more information.

Q: Can you change the sound?

A: We cannot use a different material or glaze the marbles in order to produce a smoother sound. The marble gets smoother with regular use, and each mug has it’s own voice depending on the subtleties of the handle, body, and the way the marble rests in its cavity. The digital version of the sound captured through the phone is much more intense than it is in real life, and the sound is quite pleasant in person.

Q: Are these mugs hard to clean? Food-safe?

A: There is an opening at the bottom of the marble as well as the top, so the marble area (along with the rest of the mug) is very easy to rinse thoroughly and keep clean. Our pottery is microwave, oven, and dishwasher safe, but we recommend pampering with gentle treatment and hand washing. All of our clay, slips, and glazes have been tested for durability and food safety and are fully vitrified (non-porous). With over a decade of experience producing functional pottery, rest assured that our pieces are durable, comfortable, safe, and practical for everyday use.

Q: Does the marble interfere with the stability of the handle?

A: Not at all. Klayton makes very stable, sturdy handles with plenty of room to wrap multiple fingers comfortably. The thumb is able to rest or fidget freely on the marble without it affecting the overall grip.

Q: Will the marble fall out? Can I take the marble out?

A: No. The void hugs the marble and encases it from the top and bottom. It would require the handle to be broken or extended exposure to extreme grinding force (more so than would occur with regular use) in order to get the marble out. 

Q: How do you do this?

A: Each mug is wheel-thrown, handles are hand-pulled, and marbles are handmade by ceramic artist, Klayton Huff. All of the elements are formed and assembled during the wet clay stage. Surface decorations (using a variety of techniques) are designed and applied by Klayton and his wife, Molly Brouwer. Join The Mugtown Collective for educational content, to get insights into our studio practices, and to help improve your mug making skills. *We will not be teaching how to make Marble Spinner Mugs. 

 

Q: What’s the point?

A: Initially, the Marble Spinner Mug was a concept created by Klayton Huff to combine his two passions… marbles and making handmade pottery mugs. He found the thumb rest on the handle of his mugs to be the perfect place to create a viewing and fiddling interface for his handmade clay marbles. He followed his curiosity not realizing that it would resonate with so many people for a variety of reasons. When Klayton and Molly publicized the first successful Marble Spinner Mug, they expected mug, marble, and pottery enthusiasts to be interested, but they also got unexpected feedback about fidgeting, meditation, dhikr, ADHD, OCD, neurodivergence, and sensory seeking. Public feedback has made us realize the many uses of the Marble Spinner Mug, but it also has emphasized the importance of the mug in general as a personal object for daily rituals. Through the mug, a considerate potter has an opportunity to spread thoughtfulness and connection through a handmade object… one that will be handled and enjoyed daily and develop an intimate relationship with the customer who appreciates it.